Lord Voldemort's wand in Ollivander box

The following payment methods are available in our magical checkout:

• PayPal (Installment payment)
• Klarna (Pay in 30 days, installment payment & invoice)
• Credit card (Visa, Mastercard)
• Apple Pay & Google Pay
• Shop Pay
• BLIK, EPS, iDEAL/Wero, MobilePay

Note: In our checkout, depending on the provider and availability, flexible payment options such as PayPal Installment Payment or Klarna Pay in 30 Days are also available to you.

Magical Deliveries! Our artifacts are shipped safely and climate-neutrally within Germany.

• Delivery time: Fast delivery between 1–3 business days within Germany. Rest of EU: approx. 3–5 business days
• Shipping costs: Insured and climate-neutral DHL GoGreen shipping Germany:
  €4.90 per order
  Austria, Belgium, Netherlands, Luxembourg:
  €8.90 per order
  Other EU countries:
  €11.90 per order

Free Shipping: For orders over €70, we offer free shipping throughout Germany. You won't incur any shipping costs at all.

Free Shipping (2): For orders over €180, we offer free shipping throughout Austria, Netherlands, Belgium & Luxembourg.

Free Shipping (3): For orders over €240, we offer free shipping throughout France, Poland, Czech Republic, Hungary, Denmark, Finland, Sweden, Greece, Ireland, Italy, Lithuania, Latvia, Estonia, Malta, Portugal, Romania, Slovakia, Slovenia, Spain, as well as Bulgaria, Croatia & Cyprus.

+ Free EU shipping via our Taler system.

Free Returns: Free returns within Germany are also included for you.

More Info: All further shipping information can be found here: Shipping Information

Didn't quite get the right thing? No problem!

• Returns: Possible within 14 days of receipt.
• Condition: Items must be unused, undamaged, and in original packaging.
• Return Shipping: Briefly notify us (email/contact form) and send it back to us.
• Costs: Return shipping is on us! Zauberkram offers free returns (Germany).
• Exchanges: Not directly possible – please place a new order.
• Refund: Issued after inspection within 14 days to your original payment method.

3D Craft Kits: Glued or altered kits are excluded from returns and exchanges.

Trading Card Games: Returns for TCG products are only possible in unopened original condition.

This means: The goods must be sealed, i.e., with an intact original seal, undamaged seal, or, for displays, with unopened original foil. Once a product has been opened or the seal, foil, or label has been removed or damaged, returns and exchanges are excluded.

At Zauberkram.de, you get selected products with clear origins. We source our goods exclusively from official distributors and authorized wholesalers. This way, we reduce risks such as counterfeits, dubious sources, or manipulated items right from the start.

Before your order is shipped, we carefully check each item for visible integrity, intact seals, and clean packaging. This ensures that your Zauberkram arrives in good order, complete, and in perfect condition.

We also ensure safe handling of every product during storage and shipping. And if something doesn't quite fit, you'll receive quick and personal assistance from us.

• Sourcing exclusively from official distributors and authorized wholesalers
• Visual inspection before shipping for seals, packaging, and recognizable irregularities
• Careful storage and stable packaging for safe shipping
• Direct support for questions or in case of a complaint

Do you have questions about a product before purchasing? Feel free to contact us – we'll be happy to help. To the contact form.