Magical questions?

The talking mirror is currently silent, but we're still listening! ✨

Do you have a riddle you want to give us? A bug that has secretly crept into the system 🐛🔍? Or simply some magical feedback to share? 💌

Then write to us below using the form,
send an email to kontakt@zauberkram.de
or a message via WhatsApp: +491624671566

We look forward to your owl, your raven, or, more classically: your message. 🕊️

  • Support

    Is your purchase still puzzling?

    Our FAQ provides many answers – take a look!

  • return

    Doesn't fit? Don't like it? No problem!

    You can find out how to return items on our returns page .

  • Shipment

    On the move on a broom… but where exactly?

    Find out when your magical purchase will arrive – and how to track its journey.

Send us an owl

We're here for you around the clock like a good house elf. ✨

Just tell us how we can help you – and we’ll do our best to assist you quickly and in a friendly manner.

Our reply will travel by owl post – usually within 24 hours.