Terms and Conditions

This website is operated by Cyber ​​Pawn GmbH. Our goal is to provide you with a personalized, secure, and convenient shopping experience. The platform is provided by Shopify, which provides us with various technical and business functions. In this privacy policy, we explain how we collect, process, use, and, in certain cases, share your personal data with third parties.

By visiting our website, communicating with us, or placing an order, you consent to the use of your personal data as described here. In the event of any conflict between our Terms and Conditions and this Privacy Policy, this Privacy Policy prevails with regard to data protection.

What data we can collect

We define personal data as information that can directly identify you or be linked to you. This may include, but is not limited to, the following categories:

  • Contact details (name, address, email, telephone number)
  • Payment and billing information
  • Account and login details
  • Information about orders and shopping cart
  • Content from your communication with us
  • Technical information (device, IP address, browser type)
  • Usage data of our website and services

How we receive personal information

We collect data in different ways:

  • Directly through your input (e.g. orders, contact form)
  • Automatically via your device or browser
  • From third parties such as payment service providers or shipping partners

Purposes of data processing

We use your data to:

  • to provide and customize our service
  • Process payments and orders
  • to provide you with support and communicate with you
  • display personalized content and offers
  • To ensure security and fraud prevention
  • to meet legal requirements

Data transfer to third parties

Personal data may be shared with:

  • Technical service providers (e.g. hosting, shipping, IT support)
  • Payment and logistics partners
  • Marketing partners, where permitted by law or approved by you
  • Companies within our group
  • Shopify as a platform operator

Shopify and international data transfers

Since our store is operated by Shopify, the technical processing of your data is partially carried out by Shopify and its partner companies, including those outside the EU. Shopify uses appropriate safeguards (e.g., standard contractual clauses) to ensure an appropriate level of data protection. You can find out more at: https://www.shopify.com/legal/privacy

Links to third-party providers

Our website may contain links to external websites. We are not responsible for their content or privacy practices. Please read the privacy policies of these providers separately.

Children's data protection

Our services are not directed to persons under the age of 16. If we become aware that we have inadvertently stored data from minors, we will delete it immediately.

Data security & retention period

We use technical and organizational security measures to protect your data. The retention period depends on legal requirements, the specific purpose of collection, and our internal retention policies.

Your rights

You have the right to:

  • Information about stored data
  • Correction of incorrect data
  • Deletion of your data (unless there is an obligation to retain it)
  • Restriction of processing
  • Data portability
  • Objection to direct marketing and certain processing

contact

Cyber ​​Pawn GmbH
Schlodderdicher Weg 95
51469 Bergisch Gladbach
Email: p.hasberg@playcentral.de

If you have any questions about data protection or would like to exercise any of your rights, you can contact us at any time.

Note on changes

This Privacy Policy may be updated from time to time to comply with legal or business requirements. The most recent version will be available on our website.