Terms of service

This website is operated by Cyber Pawn GmbH. Our goal is to provide you with a personalized, secure, and convenient shopping experience. The platform is provided via Shopify, which enables us to access various technical and business functions. In this Privacy Policy, we explain how we collect, process, use, and in certain cases share your personal data with third parties.

By visiting our website, communicating with us, or placing an order, you agree to the use of your personal data as described here. In the event of any conflict between our Terms & Conditions and this Privacy Policy, this Privacy Policy shall take precedence with regard to data protection.

What data we may collect

By personal data, we mean information that directly identifies you or can be linked to you. This may include the following categories:

  • Contact details (name, address, email, phone number)

  • Payment and billing information

  • Account and login data

  • Information about orders and shopping cart

  • Content from your communication with us

  • Technical information (device, IP address, browser type)

  • Usage data of our website and services

How we obtain personal data

We collect data in various ways:

  • Directly from your input (e.g. orders, contact form)

  • Automatically via your device or browser

  • From third parties such as payment providers or shipping partners

Purposes of data processing

We use your data to:

  • provide and customize our services

  • process payments and orders

  • offer you support and communicate with you

  • show personalized content and offers

  • ensure security and fraud prevention

  • comply with legal requirements

Sharing data with third parties

Personal data may be shared with:

  • Technical service providers (e.g. hosting, shipping, IT support)

  • Payment and logistics partners

  • Marketing partners, where legally permitted or authorized by you

  • Companies within our corporate group

  • Shopify as the platform operator

Shopify and international data transfers

Since our shop is operated via Shopify, the technical processing of your data is partly handled by Shopify and its partner companies, including outside the EU. Shopify uses appropriate safeguards (such as Standard Contractual Clauses) to ensure an adequate level of data protection. You can find more information at: https://www.shopify.com/legal/privacy

Third-party links

Our website may contain links to external websites. We are not responsible for the content or privacy practices of these providers. Please review their privacy policies separately.

Children’s privacy

Our services are not directed at individuals under the age of 16. If we become aware that we have unintentionally stored data from minors, we will delete it immediately.

Data security & retention

We use technical and organizational security measures to protect your data. The retention period depends on legal requirements, the specific purpose of collection, and our internal retention policies.

Your rights

You have the right to:

  • access the data we store about you

  • correct inaccurate data

  • request deletion of your data (where no retention obligation exists)

  • restrict processing

  • data portability

  • object to direct marketing and certain processing activities

Contact

Cyber Pawn GmbH
Schlodderdicher Weg 95
51469 Bergisch Gladbach
Email: p.hasberg@playcentral.de 

If you have questions about data protection or wish to exercise any of your rights, you can contact us at any time.

Notice of changes

This Privacy Policy may be updated from time to time to comply with legal or business requirements. The current version is always available on our website.